The Nordic insurance company “IF” hosts more than 100 e-learning courses for its 6,800 employees in the Nordic and Baltic regions. ”We have found a very effective solution.”
IF has offices throughout Norway, Sweden, Finland, Estonia, Latvia and Lithuania. E-learning is an important method to transfer knowledge between the different units, and supports the skill management scheme IF has implemented.
“We run a large number of courses and training programs, without having a dedicated department specialising in e-learning. All the different courses are put together by subject matter experts, with the assistance of a few employees who knows the software,” says Nina Sagelvmo, development coordinator for IF Privates Competence & Development-department.
”We use e-learning to distribute knowledge quickly, directly from the people who have the information to the people who need it. It is important to have as few links as possible in the information chain and keep the bureaucratic procedures to a minimum”.
Simplicity cures complexity
To sharpen the company's competitive edge, IF adopted e-learning at an early stage, in order to share experiences and for educational purposes. However, it has taken a long time to find the right software mix.
“The challenge was to find a solution that would not only be quick to master - ensuring that the employees would actually use it, but one that would also make it easy for those who have knowledge to be able to share it."
“We are working with complicated information in a large organisation and needed an efficient system. Those who possess the information must be able to produce the courses themselves,” says Sagelvmo, adding that one of the most important aspects with the software was to remove user choices and thus the barriers to use it.
A cost saver
IF chose the e-learning software Toolbox 3.0 from Mohive (now called Mohive eLPS) as one part of its e-learning mix. Mohive Toolbox is an enterprise publishing system for e-learning that makes it possible for employees with knowledge to share to make full-scale courses themselves. The system has a strong focus on workflow with integrated quality assurance to ensure that only valid content is published.
“We already see major effects from the program. In addition to saving money and time by travelling less, we have also increased the knowledge level in the organisation significantly. And when we do meet, the meetings are more productive and yield better results, says Sagelvmo.