Executive briefings

Executive briefing: Protect your revenues by delivering more customer satisfaction through your call centre

This executive briefing explains how you can quickly transfer information to your front line operators within the context of a typical customer enquiry. Improving their efficiency and building customer loyalty, thus protecting your revenues and strengthening your business.

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Executive briefing: Boost the bottom line by improving the execution of your sales campaigns

With the majority of retailers facing tough times on the high street, successful sales campaigns are increasingly critical to business performance. Sales started earlier than ever this year, yet the resulting revenue increases were often minimal. Retailers must come up with campaigns that not only increase footfall and top-line sales revenue, but also deliver bottom-line profitability.
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Executive briefing: The moment of truth, selling new products

Lack of up-to-date product knowledge can permanently damage sales performance. This Executive Briefing explores a fast, low-cost approach to maximising the performance of your new product launches.
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Live webcast

Ten tips for working with SMEs

We share some key guidelines for working with SMEs and motivating them to create great rapid e-learning courses.

 

Date: April 19th, 2011

Time: 2:00 pm UK time

         (3pm European time)

Register for webcast

Mohive - UK: +44 (0) 20 8895 4008 - E-mail: info@mohive.com - Mohive is part of the CrossKnowledge Group