Development of people is a key priority for Tesco – ensuring that people have opportunities to gain new skills and develop their careers. The Tesco Academy is where leadership, management and operational training begins, and is an important way that capability is built across the business. “Material is developed to a common set of standards using a common approach, all under the umbrella of the Tesco Academy”, explains Mark Roberts, a senior project manager within the team. “This ensures that training materials are of the highest quality, are consistent in approach and can be trusted by staff wherever they work across the group.
"Listening to staff is key to helping us understand us what is working and where we should make changes."
“Listening to staff is key to helping us understand what is working and where we should make changes,” continues Mark. “Over the last few years we have increasingly heard that people were learning in different ways outside of work; using technology and moving to a ”just in time” approach to gaining knowledge.
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